Interworx Wealth Management is committed to upholding the Privacy Act 1988 (and Amendment 2000) which outlines how organisations should manage and use personal and sensitive information collected and held about their customers.
What type of personal information do we collect?
At Interworx, we will only collect personal information which is necessary to provide you with a financial service or product. When we collect your personal information, we will tell you why the information is collected, who it will be shared with, and inform you of the consequences if all or only part of the information is not provided to us.
Examples of personal information that maybe collected by us includes: name, address, marital status and date of birth. In the instance of providing life insurance we will also collect information that may include: type of employment, medical reports including medical history, financial reports, tax returns and previous insurance history.
How we manage your personal information
At Interworx we will not disclose any personal information to a third party except as permitted by law and in accordance with the Privacy Act. Interworx has privacy standards that must be met for all arrangements between Interworx and third parties.
We will take steps to ensure that the information we hold about you is accurate when we use or disclose it. If you think that we hold information about you that is incorrect in any way, please contact us.
We will take all reasonable measures to protect personal information that we hold from misuse, loss and unauthorised access, modification or disclosure. We will, where practicable, destroy or permanently de-identify personal information that is no longer needed.
How to Access Your Personal Information
You may have access to the personal information AXA holds on your behalf on request, except in circumstances where access may be denied under the Privacy Act. Interworx reserves the right to determine the manner in which the information is accessed. If we deny you access we will provide you with a reason and, depending on the circumstances of the denial, we may provide sufficient access to information through mutually agreeable intermediaries to meet the needs of both parties
If you request access to your personal information, you may be charged a fee for costs incurred such as photocopying, administration and postage.
If you have any queries or complaints in regard to our collection, use or management of your personal information, please contact our office through your normal channels or in writing to The Group Privacy Officer, Level 18, 447 Collins Street, Melbourne Victoria 3000. If we cannot satisfactorily resolve your concerns you may contact the Privacy Commissioner in writing: